Last Updated: April 2026
Our Commitment. Potter World is committed to ensuring that our website is accessible to all users, including those with disabilities. We strive to meet or exceed the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, and we continuously work to improve the accessibility and usability of our Site.
Measures Taken. We have implemented the following measures to support accessibility: structured HTML with proper heading hierarchy; alt text for images; sufficient colour contrast ratios; keyboard-navigable interface elements; resizable text without loss of functionality; descriptive link text; form labels and error identification; ARIA attributes where appropriate; and responsive design for various screen sizes and devices.
Assistive Technology Compatibility. Our Site is designed to be compatible with commonly used assistive technologies, including screen readers (such as JAWS, NVDA, and VoiceOver), screen magnification software, speech recognition tools, and alternative input devices.
Known Limitations. While we strive for comprehensive accessibility, some areas of our Site may not yet fully meet WCAG 2.1 AA standards. We are actively working to identify and address these issues. Known limitations include: some legacy PDF documents may not be fully accessible; certain interactive features may have limited screen reader support; and third-party embedded content may not meet our accessibility standards.
Feedback & Assistance. Your feedback is essential to our accessibility efforts. If you encounter any barriers or difficulties while using our Site, or if you require information in an alternative format, please contact us:
Email: accessibility@potterworld.shop
Response Time: We aim to acknowledge accessibility feedback within 2 business days and to resolve reported issues within 30 days where technically feasible.
Enforcement. If you are not satisfied with our response to your accessibility concern, you may contact the Equality and Human Rights Commission (EHRC) in the United Kingdom or the equivalent regulatory body in your jurisdiction.
Official Information
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