At Potter World, we are committed to providing exceptional customer service. Whether you have a question about a product, need help with an order, or simply want to share feedback, we'd love to hear from you.
Customer Support Email: support@potterworld.shop
Our support team is available Monday to Friday, 9:00am – 6:00pm (GMT). We endeavour to respond to all enquiries within 24–48 business hours. Please include your order number (if applicable) to help us assist you more efficiently.
Registered Business Address: Potter World Ltd, 14 Diagon Crescent, London EC2A 4NE, United Kingdom
For Press & Partnership Enquiries: partnerships@potterworld.shop
Social Media: Follow us on Instagram, Twitter, and TikTok @PotterWorldShop for the latest collection drops, fan features, and exclusive announcements.
Please note: Potter World is an independent fan commerce platform. We are not directly affiliated with, endorsed by, or operated by Warner Bros. Entertainment Inc., J.K. Rowling, or Wizarding World Digital LLC. All trademarks and copyrights belong to their respective owners. For enquiries regarding official Wizarding World licensing, please contact Warner Bros. Consumer Products directly.
Official Information
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